Privacy
Policy.

Who we are

The TRB Bike Tour portal is operated by Blue Limited LLC (Japan). This website introduces guided bicycle tours in Tokyo and Kyoto and connects visitors with the appropriate local tour team.

Information we collect

When you visit this website, technical information such as IP address, browser type, device information, pages visited, and access times may be processed by our hosting provider and analytics services, where enabled.

If you choose to contact us through WhatsApp, information you voluntarily provide in your message, such as your name, contact details, tour questions, or booking reference, may be received by the relevant Tokyo or Kyoto team. Please avoid sending sensitive medical or payment information through general tour inquiries.

How we use information

We use information as needed to respond to inquiries, provide tour-related assistance, operate and protect the website, understand website usage where analytics is enabled, and comply with applicable legal obligations.

We do not sell personal information. Information may be shared with service providers where necessary for these purposes or as required by law.

Third-party services

Our website links to TRB Tokyo, TRB Kyoto, Medium, Instagram, and Mimipo-related information. These services have their own privacy practices.

Our contact links open WhatsApp, operated by a third party. When you use WhatsApp, its privacy terms and data handling apply. The Tokyo and Kyoto booking websites may use separate booking and payment providers; please review the notices presented there before submitting information.

Our Travel Guide may display article images and excerpts retrieved from Medium's public RSS feed. Your browser may request images hosted by third parties when viewing those articles.

Cookies and analytics

Cookies and similar technologies may be used for essential site functionality and, if configured, analytics. Third-party services and embedded content may also set cookies or collect technical information under their own policies.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality. Additional consent mechanisms will be provided where required by applicable law and the technologies in use.

Retention and security

We retain personal information only as long as reasonably necessary for the purposes described above, including responding to inquiries, maintaining business records, and meeting legal requirements. Retention periods vary by data type and service.

We take reasonable measures to protect information, but no internet transmission or storage method is completely secure.

Your choices and rights

Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold, or raise concerns about its use. We may need to verify your identity and may retain information where legally required.

To make a privacy-related request, please contact our team using the links below and indicate that your message concerns privacy.

Updates and contact

We may update this policy as our website or practices change. The updated date above indicates the latest revision.